Privacy Policy for Craftsman Storage Systems :

Welcome to our Privacy Policy, tailored for the use of Craftsman Storage Systems' online presence. Below, you will find a detailed overview of how we handle your personal data when interacting with our website, services, and systems.


Responsible Entity Information :

The responsible entity as per the General Data Protection Regulation (GDPR) and other applicable data protection laws is:

Craftsman Storage Systems

CRAFTSMAN AUTOMATION LIMITED - UNIT III
123/4, Sangothipalayam Road,
Arasur Post, Coimbatore - 641 407,
Tamilnadu, India.

https://www.craftsmanstorage.com

storage@crafstmanautomation.com

Toll Free No: 1800-313-03131


Contact Details of Data Protection Officer :

TIf you have any questions or concerns about your data, please reach out to our Data Protection Officer :

Craftsman Storage Systems

CRAFTSMAN AUTOMATION LIMITED - UNIT III
123/4, Sangothipalayam Road,
Arasur Post, Coimbatore - 641 407,
Tamilnadu, India.

https://www.craftsmanstorage.com

storage@crafstmanautomation.com

Toll Free No: 1800-313-03131


General Data Processing Information:

i. Scope of Data Processing :

We only process personal data when necessary for a functional website, store operations, or related services. In most cases, processing occurs after user consent. Exceptions apply where data processing is mandated by legal requirements or essential for service functionality.


ii. Legal Basis :

Data processing relies on these legal foundations:

Consent: Article 6(1)(a) GDPR.

Contract Performance: Article 6(1)(b) GDPR.

Legal Obligations: Article 6(1)(c) GDPR.

Vital Interests: Article 6(1)(d) GDPR.

Legitimate Interests: Article 6(1)(f) GDPR, unless overridden by user rights.


iii. Data Deletion and Storage :

We delete or anonymize personal data once its purpose is fulfilled unless retention is required by legal obligations or for contract-related reasons.


Rights of the Data Subject :

Under GDPR, you hold the following rights:

Right to Access (Art. 15): Obtain details of your personal data processing.

Right to Rectification (Art. 16): Correct inaccurate or incomplete data.

Right to Erasure (Art. 17): Request deletion of your data when no longer necessary.

Right to Restriction (Art. 18): Limit data processing under specific conditions.

Right to Data Portability (Art. 20): Transfer your data to another service

Right to Object (Art. 21): Oppose processing based on legitimate interests or for direct marketing.

Right to Complain: File complaints with supervisory authorities if you believe your data rights have been violated.


Website Provision and Log Files :

i. Data Collection :

Each website visit triggers automatic logging of:

Browser type and version

Operating system

IP address

Access time and date


ii. Purpose :

Collected data ensures website functionality, optimizes user experience, and maintains system security.


iii. Storage Duration :

Data is stored for up to 7 days unless required for extended purposes. Afterward, it is deleted or anonymized.


iv. Objection Possibility :

Essential data collection for website functionality cannot be waived. However, you may challenge processing under specific conditions.


Use of Cookies :

i.Types of Cookies :

We use cookies to enhance user experience, such as:

Shopping cart items

Login credentials


ii. Consent Management :

You can manage your cookie preferences via your browser or our Consent Manager.


iii. Storage Duration :

Data is stored for up to 7 days unless required for extended purposes. Afterward, it is deleted or anonymized.


iv. Objection Possibility :

Essential data collection for website functionality cannot be waived. However, you may challenge processing under specific conditions.


This policy ensures transparency regarding how Craftsman Storage Systems handles your data, in compliance with GDPR. If you have any questions or need further assistance, feel free to contact us.

Privacy Policy for Craftsman Storage Systems

Use of Cookies and Session Information :

i.Types of Cookies :

Our website uses cookies to enhance functionality and user experience. Non-essential cookies go beyond basic functionality and collect additional information, including:

Shopping cart details

Currency and delivery region


ii. Types of Cookies :

These cookies help us improve the quality, reach, and profitability of our website by providing insights into user behavior. Specifically, they are used for:

Personalizing advertising

Collecting usage data for customer-centric optimization


iii. Legal Basis for Data Processing :

The use of non-essential cookies is based on your explicit consent, provided via our cookie banner. This complies with § 25 para. 1 TTDSG in conjunction with Art. 6 para. 1(a), Art. 7 GDPR. You can withdraw or adjust your consent anytime through your browser settings or the provided cookie management link.


iv. Cookie Management :

You can modify your cookie preferences anytime by visiting [Change Cookie Settings].


User Registration :

i.Data Collection Scope :

When registering, we collect:

Name, address, and email

Phone number

Company name and VAT ID

Date and time of registration


ii. Purpose :

Registration enables contract fulfillment, order execution, or pre-contractual measures such as quote generation.


iii. Legal Basis :

Data processing is grounded in user consent (Art. 6 para. 1(a) GDPR) or for contractual obligations (Art. 6 para. 1(b) GDPR).


iv. Storage Duration :

Data is stored only as long as necessary for its purpose and legal obligations.


v. User Rights :

Users may revoke registration or update their data anytime unless required for ongoing contractual obligations.


Webshop Operations :

We use the OXID eShop platform, hosted by Hetzner Online GmbH in Germany. The platform collects and processes server log data for technical optimization, including:

Browser and OS details

Referrer URLs

Access timestamps and IP addresses


Legal basis: Art. 6 para. 1(f) GDPR. :


Payment Options :

We offer various payment methods and collaborate with third-party providers like Mollie, PayPal, and Mondu. Depending on the selected method, personal data such as payment amount, billing details, and transaction history may be shared with these providers.

i. Legal Basis :

Data processing for payment transactions adheres to Art. 6 para. 1(b) GDPR.


ii. Retention :

Payment data is retained per statutory requirements or as necessary to address specific cases of fraud or disputes, up to 10 years.


Creditworthiness Checks :

We may conduct credit checks using third-party agencies to assess payment behavior and mitigate risks. Data shared includes identifying and transactional details, processed in compliance with Art. 6 para. 1(f) GDPR.


For any queries or additional details regarding data protection, contact our support team.

### Privacy Policy for Craftsman Storage Systems


Credit Report Providers :

i.Providers of Credit Reports :

We utilize the services of the following credit reporting agencies to assess customer creditworthiness:

ALBIS Leasing Group

Creditre form Stuttgart Strahler KG

Credit safe Germany GmbH


ii. Purpose :

The data we may transmit includes:

Customer/Supplier Information: Company name, legal form, business address, and legal representatives.

Contact Persons: Full name, email address, phone/fax numbers.

Invoice Data.


iii. Purpose of Data Processing :

We process this data to assess customer creditworthiness, which helps reduce default rates and mitigate credit risks.


iv.Legal Basis for Data Processing :

The legal basis includes:

Article 6(1)(a) GDPR: Consent provided by the user.

Article 6(1)(b) GDPR: Necessity for contractual obligations or pre-contractual measures.

Article 6(1)(f) GDPR: Legitimate interests in safeguarding financial operations without overriding user interests.


v. Storage Duration :

Data is stored only as long as necessary for processing purposes or as required by law (e.g., for accounting and taxation).


Email Contact :

i.Data Collection Through Emails :

If you contact us via email, any personal data you share will be stored for processing your inquiry.


ii. Purpose of Data Processing :

The data is used solely to respond to your email inquiries.


iii. Legal Basis :

Article 6(1)(f) GDPR: Legitimate interests in responding to your inquiry.

Article 6(1)(b) GDPR: Necessary for contract-related communication.


iv.Storage Duration :

Data is deleted once it is no longer needed for the purpose of the inquiry or after seven days.


v. Right to Objection :

You may revoke your consent at any time by emailing us at info@craftsmanstorage.com, which will result in the deletion of all personal data related to your inquiry.


Social Media :

i. Instagram :

Our Instagram profile provides product updates and facilitates communication with customers. Actions such as comments or likes may disclose personal data publicly. For Instagram's data policies, refer to their [Privacy Center](https://help.instagram.com/519522125107875).


ii. YouTube :

Our YouTube presence shares company updates and allows interactions. Personal data disclosed during these interactions is governed by YouTube's policies.


iii. Legal Basis :

The data we may transmit includes:

Article 6(1)(a) GDPR: Consent for marketing activities.

Article 6(1)(f) GDPR: Legitimate interests in communication and promotion.


For concerns, contact us at info@craftsmanstorage.com.

### Revised Privacy Policy for Craftsman Storage Systems


Data Transfers to Third Countries :

For processing personal data in countries outside the European Economic Area (EEA), we ensure compliance through the implementation of standard contractual clauses as outlined in Art. 46(2)(c) GDPR. Copies of these clauses are available upon request.


Objection to Data Processing :

You have the right to object to the processing of personal data collected via our YouTube corporate presence at any time. To exercise this right or any other data subject rights, please email us at info@craftsmanstorage.com or datenschutz@dataguard.de.

For details about how YouTube handles your personal data and for objection options, refer to [YouTube Privacy Policy](https://policies.google.com/privacy).